Terms and conditions

To ensure there is no delay to you enjoying your holiday, we will require the following items to be sent to us (unless you have already sent them), along with your full payment at least 14 days prior to departure:

* Personal Identification Requirements * 2 items of proof residential ID of the hirer (Utility bill, or credit card statement is acceptable) * Copy of driving licence for each driver The paper part only is o.k.

You need to have the following items when collecting

Security deposit. A £500 CASH security deposit is required on the day of hire this is returnable subject to inspection of the motorhome on its return.

Elegibility

Only persons named on the reservation form are permitted to drive the hire vehicle.

Bookings

Telephone bookings can be made, but only held for up to 5 days, until a booking deposit of £250 is received. The booking deposit is non-refundable in event of cancellation. Along with booking fee we must receive a completed reservation form.

Insurance

All motorhomes are comprehensively insured for the named drivers during the hire period only. Additional drivers can easily be added, but there may be an extra charge, prices available on request.

Although the vehicle is comprehensively insured, this does not cover personal losses and we strongly advise you to take out travel insurance cover prior to your holiday .

Every accident or damage to the vehicle must be reported to us immediately by telephone and an accident form must be completed at the end of the hire period.

Any damage to tyres, windscreen and any theft of personal property is not covered by our insurance and any such damage shall be at your expense.

Driving by non named drivers and any late returns of motorhomes renders the insurance invalid and the driver therefore commits an offence under the road traffic act, and will be solely responsible for any damages or personal injuries incurred.

Limitations & Liabilities

Roller Team Rentals accepts no responsibiliy for replacement vehicle costs, travel or accomodation costs or any other loss claims arising from a motorhome breakdown or accident.

The hirer:

* is liable for any cost incurred for speeding or parking fines, congestion charges or any other offences committed under the road trafffic act regulations.
* shall not carry more passengers than the seating capacity of the vehicle and will ensure that seatbelts are worn by all passengers while vehicle is in motion.

Vehicle Condition

Before commencement of hire the hirer is advised to check the vehicle thoroughly before leaving the premises of our hire company.

The vehicle must be returned in the same condition as when hired, with the interior and appliances clean. We will charge £40 for the cleaning if the motor home is not returned in the same condition to cover the cost.

We will charge £40 for any un-emptied chemical toilets and for the cleaning of dirty carpets or upholstery.

No Smoking is permitted in the motor home. We will charge £50 for the extra cleaning if this is not adhered to.

Fuel & Gas

A full tank of fuel is supplied with the vehicle at commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel. There will be a surcharge of £25 plus the cost of fuel for any fuel shortage.

The hirer will be liable if incorrect fuel type is used.

25% of the cost of fire damage caused by the use of the gas hob/grill will be at the hirers risk.

The vehicle is supplied with 2 bottles of gas. At least one of these bottles will be full. The cost of any refills thereafter will be the responsibility of the hirer.